MARRAVA Policies
Privacy Policy
Last updated: August 10, 2026
This Privacy Policy explains how MARRAVA collects, uses, discloses, and protects your information when you visit the store, place an order, or contact support for the Marrakech Fringe Bag.
Information we collect
Direct information: your name, email, phone number, billing and shipping address, order details, product and color selections, and any messages you send to customer support.
Transaction data: payment status, transaction identifiers, and limited billing details needed to complete your order. We do not store complete payment-card details — our payment processors handle those.
Technical information: device, browser, IP address, page views, referral and usage data collected through the store. Cookies support essential functions such as security, preferences, and checkout.
How we use your information
To operate the store, process and ship orders, provide tracking and support, communicate about purchases, handle returns, prevent fraud, keep the store secure, answer questions, and meet legal obligations.
Marketing emails are sent only with your consent, and you can unsubscribe at any time.
Service providers and disclosure
We share information only with providers that help us run the store — ecommerce hosting and platform (xPage), payment processing, fraud prevention, fulfillment, and shipping.
These providers may use your information only for the authorized purposes and their legal obligations. We do not sell your personal information.
Data retention & security
We keep personal information only for as long as reasonably necessary for order administration, support, fraud prevention, accounting, dispute resolution, and legal compliance.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information, while recognizing that no online system is perfectly secure.
Your rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or object to processing.
To make a request, email us at support@marrava.com. We may need to verify your identity first.
Children, third-party links & updates
The store is not directed to children, and we do not knowingly collect information from minors.
Third-party websites have their own privacy practices, which we are not responsible for.
We may update this policy; the effective date at the top will change. Contact support@marrava.com with any privacy question.