Privacy Policy
Last updated: August 10, 2026
Introduction and Scope
This Privacy Policy explains how MARRAVA collects, uses, discloses, and protects personal information when you visit our store, place an order, or contact us. It applies to the MARRAVA Marrakech Fringe Bag and related customer services.
Information We Collect
Information you provide may include your name, email address, telephone number, billing address, shipping address, order details, product and color selections, and messages you send to customer support.
Transaction-related information may include payment status, transaction identifiers, billing details, and limited payment information needed to complete or verify an order. Payment information may be processed by payment-service providers. MARRAVA does not claim to directly store complete payment-card details.
When the store's technology collects it, we may receive device, browser, IP address, page-view, referral, and usage information. Cookies and similar technologies may support essential store functions, security, preferences, checkout, and measurement. No third-party analytics or advertising pixel is currently connected in the inspected xPage settings; this may change if integrations are enabled later.
How We Use Information
We use information to operate the store, process and fulfill orders, provide tracking and delivery support, communicate about purchases, handle returns and exchanges, prevent fraud and misuse, maintain security, answer customer questions, comply with applicable obligations, and improve the shopping experience. We send marketing communications only where permitted by law or with appropriate consent, and you may unsubscribe using the method provided in the message.
Service Providers and Disclosure
We may share information with service providers that help us operate the business, such as ecommerce hosting, payment processing, fraud prevention, fulfillment, shipping, customer support, and—when enabled—analytics, advertising, or email services. xPage provides the ecommerce platform and hosting tools used for the store. Providers may use information only as permitted for their services and legal obligations. We may also disclose information when required by applicable law, to protect rights and safety, or in connection with a legitimate business transaction. We do not state that MARRAVA sells personal information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described here, including order administration, customer support, fraud prevention, accounting, dispute resolution, and applicable legal requirements. Retention periods vary according to the type of information and the reason it is held.
Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information. No online system or transmission method can be guaranteed perfectly secure.
Your Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent where processing is based on consent. These rights may be subject to lawful exceptions. To submit a privacy request, contact MARRAVA using the support email below. We may need to verify your identity before completing a request.
Children's Privacy
The store is not directed to children, and MARRAVA does not knowingly seek personal information from children who cannot legally provide consent. If you believe a child has provided personal information improperly, please contact us.
Third-Party Links
The store may contain links to third-party websites. Their privacy practices are governed by their own policies, and MARRAVA is not responsible for those practices.
Changes to This Policy
We may update this policy to reflect operational, legal, or service changes. The revised date will appear at the top of this page.
Contact Us
For privacy questions or requests, contact MARRAVA: